Privacy Policy

Last updated: July 4, 2026

Who we are

Fix My Computer Miami is an assumed name of Miami MSP LLC ("we," "us," or "our"), located at 25 SE 2nd Ave, Suite 500, Miami, FL 33131. This privacy policy explains how we collect, use, and protect your information when you use our computer repair services or visit our website at fixmycomputer.miami.

Information we collect

When you contact us for a repair appointment or use our services, we may collect:

Your name, email address, and phone number
Information about your computer and the repair issue
Payment information when you pay for services
Communications between you and our team

When you visit our website, we may automatically collect standard web analytics data such as your IP address, browser type, pages visited, and referring URL through our web server logs.

How we use your information

We use the information we collect to:

Schedule and manage repair appointments
Diagnose and complete computer repairs
Communicate with you about your repair status and costs
Process payments
Improve our website and services
Comply with legal obligations

Your computer data

During the repair process, we may access files and settings on your computer as needed to diagnose and fix the reported issue. We do not browse, copy, or retain your personal files beyond what is necessary to complete the repair. We recommend backing up important data before drop-off.

Information sharing

We do not sell your personal information. We may share information with service providers who assist us in operating our business (such as payment processors), or when required by law.

Data security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Your rights

You may contact us to request access to, correction of, or deletion of your personal information. Call (305) 203-1992 or email schedule@fixmycomputer.miami.

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact us

If you have questions about this privacy policy, contact us at:

Miami MSP LLC d/b/a Fix My Computer Miami
25 SE 2nd Ave, Suite 500
Miami, FL 33131
(305) 203-1992
schedule@fixmycomputer.miami